Last updated: May 29, 2026
We collect information you provide directly to us, including name, date of birth, contact information, insurance details, and health-related information necessary to provide healthcare operational services. We also collect information automatically when you use our platform, such as log data and usage information.
We use the information we collect to: provide, maintain, and improve our services; schedule and manage appointments; communicate with patients about their care; process insurance claims and billing; send appointment reminders and notifications via SMS; and comply with legal obligations.
By providing your mobile phone number, you consent to receive SMS messages from Sunrise Family Clinic including appointment reminders, intake form links, and clinic notifications. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help. We do not share your mobile number with third parties for marketing purposes.
We are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate technical, administrative, and physical safeguards to protect Protected Health Information (PHI). We do not sell or rent your health information to third parties.
We do not sell, trade, or rent your personal information to third parties. We may share information with healthcare providers involved in your care, insurance companies for claims processing, and service providers who assist in our operations under Business Associate Agreements (BAA). We may disclose information when required by law.
We implement industry-standard security measures including encryption in transit (TLS), access controls, and audit logging to protect your information. All AI-assisted features use de-identified data processing — personal identifiers are stripped before any data is processed by AI systems.
We retain patient records and related documentation for a minimum of 6 years as required by HIPAA regulations, or longer if required by applicable state law. SMS logs are retained for 90 days.
You have the right to access your health information, request corrections, obtain an accounting of disclosures, request restrictions on how your information is used, and receive a copy of this privacy notice. To exercise these rights, contact us at privacy@revelaclinicops.com.
For privacy questions or concerns, contact us at: Revela ClinicOps Email: privacy@revelaclinicops.com Website: https://www.revelaclinicops.com For HIPAA-related concerns: hipaa@revelaclinicops.com